Keys & Kingdoms™ Refunds, Returns, and Exchanges

Keys & Kingdoms™ Mobile Application Refund Policy


Refund policy

Since our Mobile Application offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product in the Mobile Application.

You may however sign up for a free 7 day trial and try the service before making a purchase.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to support@keysandkingdoms.com or log a ticket at http://support.keysandkingdoms.com.

Keys & Kingdoms™ Keyboard Returns & Exchanges Policy

What if there is a problem with my order?

If there's a problem with your order, the first thing to do is to send an email to support@keysandkingdoms.com or log a ticket at http://support.keysandkingdoms.com. We will take care of you, no matter what. Our policy is we'll do whatever it takes to fix the problem and make you happy.

What if I receive a defective Keyboard?

If you believe you've received a defective keyboard, contact our support team by sending an email to support@keysandkingdoms.com or log a ticket at http://support.keysandkingdoms.com. We'll respond quickly with assistance. If we determine the unit failed under warranty within 30 days of purchase, we will cover shipping costs within the US to replace the unit for you.

"No Hassle" Return Policy:

We want you to be completely happy with your purchase. If you are not satisfied for any reason, you may return it for a refund of the purchase price or an in-house credit.

How to Make a Return:

We're sorry your purchase didn't work out for you. To make a return, please first email or log a support ticked to arrange for an RA (Return Authorization) number. Next, to ensure your exchange or credit is processed as quickly as possible and to help you avoid a return adjustment, please follow the below checklist:

  • Items must be returned in the condition they were received, including accessories, documentation, and packaging materials.
  • The product should be packed in the original product box with the UPC codes intact.
  • Please use a shipping method that is trackable, such as FedEx or UPS.

Please address the package to:

Artesia Pro Inc
RA # xxxxxx
1308 N. Magnolia Ave. Ste. L
El Cajon, CA 92019

If you have any other questions in this regard please contact us – we are here to help.

This document was last updated on June 4th, 2020